Template Work Glass Ordering | Super Tuff

Key facts

• Maximum size for template work and CAD/CAM glass: 6000mm x 3210mm
• Thickness range: 4mm to 19mm
• Glass is a safety glass tested to BS EN 12150
• Templates must be made of plywood or hardboard, not paper, cardboard or glass
• Faxed templates cannot be accepted
• CAD drawings should be sent in DXF/DWG format by email to mail@supertuff.co.uk
• Templates are returned with the finished glass, except when retained for repeat orders
• Super Tuff is based at Glass House Unit 2, 5-9 Willenfield Road, Park Royal, London NW10 7BQ
• Contact telephone: 020 8961 8188

What is Super Tuff's template work service?

Super Tuff's template work service lets customers order bespoke glass by supplying a physical template or a CAD drawing showing exact dimensions, angles or radii. Super Tuff is a UK glass manufacturer based in Park Royal, London. The service is used for applications such as roof glazing, balustrades, glass doors, glass stairs, glass floors, shower screens and commercial fronts.

Do I need a template, or can I submit a drawing instead?

A physical template is not always essential for a Super Tuff order. Customers can instead work to drawings showing correct dimensions, angles or radii, or send CAD drawings in DXF or DWG format by email to mail@supertuff.co.uk. Orders received in these formats enter Super Tuff's workflow directly, enabling tighter tolerances and reduced potential for error.

How must a template be constructed for Super Tuff to process it?

Templates supplied to Super Tuff must be made of plywood or hardboard, not paper, cardboard or glass, because they are digitized to produce a CAD file. Multiple panels screwed or joined together are accepted only as one panel; if it becomes disjointed in transit, reassembly is the customer's responsibility. Faxed templates cannot be accepted.

• Templates are digitized to produce a CAD file
• Must be plywood or hardboard, not paper, cardboard or glass
• Multi-panel templates accepted only as one joined unit
• Faxed templates are not accepted

Other requirements for templates

• All screws must be filed down and must not protrude out
• Any information marked on the template must be clear and old information must be crossed out
• Any holes not required must be covered
• Templates must be permanently marked with the customer's company name and an order reference

How do I deliver a template to Super Tuff?

Templates should be delivered to Super Tuff's factory in London. Super Tuff can collect templates if requested, but this is only offered when a delivery is already scheduled for the customer. Collection must be booked in advance due to scheduling constraints and a charge is levied for the service.

How do I place a template work order with Super Tuff?

To order, customers fax or email Super Tuff an outline brief, the product description, size and any processing required. The order must be clearly marked 'To Template', with advice on when the template will arrive, since production cannot proceed without confirmation that the template has been received.

Will Super Tuff return my template?

Templates are returned to the customer along with the finished glass. The exception is when a template is retained by Super Tuff for repeat orders, in which case it is kept on file rather than returned with that delivery.

What is Super Tuff's CAD/CAM service?

Super Tuff's CAD/CAM (Computer Aided Design and Computer Aided Manufacturing) service uses CAD software to design tool paths that drive CAM software, turning a design into a physical glass product. A dedicated Auto Cad team delivers both commercial and residential projects, and customers can email drawings directly to the processing department for scheduling.

What are the benefits of CAD/CAM processing at Super Tuff?

CAD-CAM processing at Super Tuff enables a faster production process, with components and tooling created to precise dimensions. The technology calculates the amount of raw material required for a project with improved accuracy, resulting in less waste.

What applications is template work and CAD/CAM glass used for?

• Roof glazing
• Balustrades
• Glass doors
• Glass stairs
• Glass floors
• Shower screens
• Commercial fronts

What is the technical specification for Super Tuff's template work and CAD/CAM glass?

• Safety glass tested to BS EN 12150
• Maximum size: 6000mm x 3210mm
• Thickness range: 4mm to 19mm

Frequently asked questions

Can Super Tuff accept a template made of cardboard or paper?

No. Super Tuff requires templates to be made of plywood or hardboard because they are digitized to produce a CAD file. Paper, cardboard or glass templates cannot be accepted.

Can I send a CAD drawing instead of a physical template to Super Tuff?

Yes. Super Tuff accepts CAD drawings in DXF or DWG format sent by email to mail@supertuff.co.uk, which enter the workflow directly and allow for tighter tolerances than working purely from a physical template.

Will Super Tuff collect a template from my site?

Super Tuff can collect templates if requested, but only when a delivery is already scheduled for that customer. Collection must be booked in advance and a charge is levied for the service.

What is the maximum glass size Super Tuff can produce from a template?

Super Tuff's template work and CAD/CAM glass has a maximum size of 6000mm x 3210mm, with a thickness range of 4mm to 19mm, tested as safety glass to BS EN 12150.

Does Super Tuff keep my template after the order is complete?

Templates are returned to the customer with the finished glass. The exception is when Super Tuff retains a template for repeat orders, in which case it is kept rather than returned.